About KFM 24/7 Facility Management

An Evolution of Advanced Facility Maintenance

Customized maintenance solutions designed to elevate your facility enviroments.

We are an advanced provider of diversified facility services with leading capabilities in break-fix solutions, integrated platform automation, and in-depth analytics that creates elevated brand experiences. We partner with multi-unit commercial clients powering them to envision, create and maintain exceptional environments for the customers they serve.

KFM24/7 combines a streamlined process with cutting-edge technologies along with world-class customer service to deliver expert facilities management.

Our flexible and holistic approach to General Maintenance, Electrical, Plumbing, Asset Protection and now Glass including storefronts and Automatic Doors, positions you to invest in your maintenance program wisely and execute confidently.

Whether it’s for one service at a sole location or multiple trades for geographically dispersed sites, our intuitive technology along with expert advice and industry leading service as a single source solution, enables us to consistently deliver optimal facility results that best reflect what is uniquely you.

Our Philosophy

  • Cost Efficiency
  • Transparency
  • Accountability & Consistent Quality Assurance
  • Highly Qualified Technicians
  • Seamless Risk Management & Compliance
  • Critical Insights and Expertly Executed Services End to End.

5 Regional Offices Offer Nationwide Coverage for Multi-Site Maintenance

Transformative By Design

  • Engaged service partner keeping you up to speed
  • Providing value in every aspect of our services
  • Consistent 24/7 maintenance coverage
  • Rapid deployment of resources and assets
  • In the field Service Compliance Managers
  • Comprehensive onsite project management capabilities
50k+

client supported sites across the nation

650k+

maintenance support tickets resolved annually

Vision

Provide innovative, sustainable and environmentally responsible facility solutions to companies as a model within the maintenance industry.

Mission

Deploy the most advanced technology and skilled services around the clock that enhances the facility strategies of the companies we are privileged to serve.

Values

INTEGRITY ABOVE ALL ELSE

  • Unrivaled perseverance: We will remain committed to our pursuit of timely and quality facility solutions as unwavering advocates for our clients.
  • A mindset of can do: An attitude that our in-depth experience will develop a solution and make it happen. Not why, but why not.
  • A belief in our partners: We recognize that we are only as successful as our client, service, and supply partners. Together we can achieve great things.
  • Embracing the value of a diverse team: Successful collaboration comes in all forms. We celebrate our differences and demonstrate respect, kindness, and a sense of teamwork among ourselves, and with those we will engage.
  • Trust with transparency: We are open and honest about our mistakes as well as our success and learn from both. We operate in good faith.
  • A culture of evolution: We will continue to improve, invest, innovate, and lead by example as a model for our peers and each other.
  • Environmental sustainability: We recognize the impact we have on our planet and commit to being good stewards of its limited resources while boldly embracing our role and responsibility in reducing our carbon footprint.

“KFM 24/7 dedicated and experienced team made all the difference in the world in how quickly we were able to resume our operations after the storms. The way they coordinated and executed the repairs around the clock was as if we were on site ourselves. Well done KFM 24/7.”

“It is a pleasure to do business with such a client-focused company whose performance and support excels on various levels. They understand our business and I’m glad I made the decision and chose KFM. They are able to deliver optimal outcomes consistently across our brand.”

“I just visited the store. I inspected the panel in question and found no evidence of matter or anything at all. Nothing is wet and no water lines run over the section in question. No further work is needed at this time. Thank you for looking into the issue. The KFM 24/7 tech assessed the situation perfectly.”

“Tech was able to accept this ticket where other service providers were not able to help. Tech was responsive and on site quickly.”

“KFM has always performed well for us. They have exceeded our expectation and consistently deliver on their service commitments. Going the extra mile is important to us and that’s why chose KFM. Their project management team and techs are knowledgeable and promptly respond to our service request.

KFM developed a service delivery method that aligns with our facility maintenance objectives while saving us money. Definitely a great service partner.”

“Solutions driven is the best way to describe KFM. It’s reassuring to know that exceptional outcomes are just a phone call away regardless of the time of day. Their proactive approach in how they respond and execute repairs is invaluable to how we maintain our stores.”

“I just wanted to send a friendly email letting you know that you and your KFM team are crushing it! The timeframe from work order creation, to work order completion, and through the invoicing submittal has drastically reduced since I started issuing work orders to KFM. Keep up the good work!!”

22 YEARS OF EXPERIENCE

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